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Sustainability Approach
Sustainability Overview

OUR APPROACH TO SUSTAINABILITY

Our sustainability philosophy is built on the belief that by protecting and nurturing both human and environmental resources, we can create lasting value for our stakeholders and the broader community. This principle drives our sustainability initiatives, ensuring we contribute more than we consume.

Our Sustainability Framework
Our Sustainability Pillars
Supporting the Local Economy Serving Our Community Investing in Our People Protecting Our Environment
Our 6 Guiding Principles
Employees, Investors, Customers, Regulatory Bodies, Suppliers, Local Communities
Our 14 Material Matters
Economic
Economic Growth Responsible Supply Chain Product Quality & Customer Satisfaction
Environmental
Climate Change Risk Energy & Emissions Water & Effluents Waste
Employee Management Diversity, Equal Opportunity & Non-Discrimination Talent Development Occupational Safety & Health
Local Communities
Governance
Regulatory Compliance & Anti-Corruption Customer Privacy
Our Aligned UN SDGs
Sustainable Development Goals
Our 4 Sustainability Pillars
Supporting the Local Economy
  • i. Identify and seize opportunities to enhance shareholder value
  • ii. Foster sustainable economic growth through our business practices and activities
Serving Our Community
  • i. Support local communities and initiatives aimed at addressing socio-economic challenges
  • ii. Engage in programmes that promote social welfare and community development
Investing In Our People
  • i. Enhance the well-being of all employees through comprehensive support and development programmes
  • ii. Create a safe, inclusive and positive work environment that fosters growth and collaboration
Protecting Our Environment
  • i. Minimise our environmental footprint by adopting sustainable practices and innovative technologies
  • ii. Commit to reducing waste, conserving resources and mitigating environmental impact across all operations
Our 6 Guiding Principles
  • i. Engage with stakeholders on economic, environmental, social and governance (“EESG”) issues to foster transparency and address their concerns
  • ii. Identify and align to relevant EESG legislative requirements while maintaining compliance with applicable regulations
  • iii. Integrate environmental factors into decision-making processes on a case-by-case basis
  • iv. Manage buildings efficiently to conserve natural resources and minimise waste
  • v. Support and develop employees so they can leverage their skills and expertise to tackle sustainability challenges
  • vi. Promote a culture of safety awareness and uphold high standards of workplace health and safety for employees and key stakeholders at our operational sites
Stakeholder Group Why We Engage Mode & Frequency of Engagement Their Requirements & Expectations How We Measure Engagement Success
Employees
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Address any challenges they face and support their career development, leading to improved skills acquisition, increased innovation and enhanced business sustainability • Internal memos (as needed)
• Training and product knowledge (as needed)
• Performance appraisals (annually)
• Cultural celebrations (as celebrated)
• An ethical workplace that offers opportunities to contribute to society and upholds sustainable practices
• Fair pay and career progression opportunities
• Retention rate
• Performance reviews
Investors
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Maintain the trust of our capital providers, which is essential for our continued business growth and expansion • Annual General Meetings
• Annual reports
• Announcements and disclosures (as needed)
• Sustained financial returns
• Effective risk management
• Regulatory compliance
• Timely disclosures
• Efficient management of strategic investments
• Financial and equity returns
• Revenue growth
• Effective risk management
• Regulatory compliance
• Strategic investment management
Customers
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Develop and manage products and services that align with market trends and meet customer needs, thereby enhancing satisfaction and loyalty • Client meetings (as needed)
• Feedback sessions (as needed)
• Networking events (as needed)
• Cost-effective, convenient and innovative products and services
• Product quality and safety
• Customer satisfaction surveys
• Customer service metrics
Regulatory Bodies
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Ensure compliance, stay updated on regulatory changes and foster positive relationships to support smooth operations • Inspections by local authorities (as needed)
• Meetings with managers and local regulators (as needed)
Compliance with all relevant laws and regulations Strength and effectiveness of internal controls
Suppliers
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Proactively manage and mitigate operational risks to ensure that our quality standards and production timelines are adhered to • Evaluations and performance reviews (annually)
• Contract negotiations (as needed)
• Vendor registrations (as needed)
Efficient and fair procurement Supplier performance assessments

View our Sustainability Policy for more detailed information about our commitment to sustainable practices.